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NHVT CLASSIFIED/RENTAL BY OWNERS
PRIVACY STATEMENT
Last Updated: August 15, 2007
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NHVT CLASSIFIED, a division of RENTAL BY OWNERS LLC (collectively referred
to in this Privacy Statement as "we", "NHVT", or "RBO") recognize the
importance of protecting the privacy of all information provided by users
of our web sites, recipients of our e-mail newsletters and all of our
customers. We created this policy with a fundamental respect for our
users' right to privacy and to guide our relationships with our users.
This privacy statement discloses the privacy practices for all products
and services owned by RBO.
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INFORMATION COLLECTION AND USE
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NHVT collects information from our website. In this section of our privacy
policy, we will describe the type of information we collect and how we use
it to provide better services to our customers.
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REGISTRATION
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Users listing items on our site must first register and signing. During
registration, users are required to provide their contact information (such as
name, e-mail address, mailing address and phone number). The use of this data
is for internal purposes, we use this information to communicate with customers
and pass requested from potential buyers to them.
For our service that require payment, we utilize
Authorize.net. NHVT does
NOT collect any credit card information. We relay on
Authorize.net. You can
review the Privacy Statement for Authorize.Net by
clicking here.
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E-mail Newsletters
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If users wish to subscribe to our e-mail newsletters, we ask for contact
information (such as name, e-mail address and, occasionally, demographic
information). We use this information in the same manner as we use contact
information in the registration described above. Recipients of our newsletters
can unsubscribe using the instructions listed at the end of the e-mail newsletter.
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Surveys and Contests
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From time to time we invite users to provide information via surveys or
contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether to disclose requested contact
information (such as name, email, and mailing address). In addition to other
uses set forth in this policy, contact information collected in connection
with surveys and contests is used to notify the winners and award prizes, to
monitor or improve the use and satisfaction of the site.
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Tell-A-Friend
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If users elect to use our referral service for informing a friend about our
site and services, we may ask them for the friend's name and e-mail address.
NHVT will send the friend an invitation but we will NOT store this
information. This information may also be used to provide information about
our company and related services. No further communications will be sent to
the friend unless the friend requests additional information.
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Communications with Us
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We have features where users can submit information to us (such as our
feedback forms). Requests for service, support or information may be
forwarded as needed to best respond to a specific request. We may retain
e-mails and other information sent to us for our internal administrative
purposes, and to help us to serve customers better.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates
that contain important information about our site and services.
For example, we send new members a welcoming message with
password and username for our password-protected site. We may
also communicate with a user to provide requested services and
for account-related issues via e-mail, phone or regular mail.
We offer our users the option to receive information about our
company, related services and special deals. Users can choose
not to receive these communications, as set forth in our
Permission section below.
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Automatic Data Collection
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We DO NOT use "cookies," a piece of data stored on the
user's hard drive containing information about the user.
For our internal purposes, we gather date, time, browser type,
navigation history and IP address of all visitors to our site.
This information does not contain anything that can identify
users personally. We use this information for our internal
security audit log, trend analysis and system administration,
and to gather broad demographic information about our user
base for aggregate use.
We may combine demographic information supplied by a subscriber
at registration with site usage data to provide general profiles,
in aggregate non-personally identifiable form, about our users
and their preferences in the content of the site and advertising.
We DO NOT share this information with anyone.
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WITH WHOM YOUR INFORMATION IS SHARED
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We do NOT share personal identifiable information with other
companies, apart from those acting as our agents in providing
our product(s)/service(s), and which agree to use it only for
that purpose and to keep the information secure and confidential.
Also, our parent, subsidiary and affiliate companies, entities
into which our company may be merged, or entities to which any
of our assets, products, sites or operations may be transferred,
will be able to use personal information. We will also disclose
information we maintain when required to do so by law, for
example, in response to a court order or other legal obligation,
in response to a law enforcement agency's request, or in special
cases when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal
action against someone who may be causing injury to or
interference with (either intentionally or unintentionally) our
rights or property. Users should also be aware that courts of
equity, such as U.S. Bankruptcy Courts, might have the
authority under certain circumstances to permit personal
information to be shared or transferred to third parties
without permission.
We may share aggregate information, which is not personally
identifiable, with others. This information may include
usage and demographic data, but it will not include
personal information.
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CORRECTION/UPDATING PERSONAL INFORMATION
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If a user's personally identifiable information changes
(such as zip code), or if a user no longer desires our
product(s)/service(s), we provide a way to correct or
update that user's personal data. The user should contact
Customer Support for the applicable product or service.
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PERMISSION
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Our users are given the opportunity to choose whether to receive information
from us not directly related to the registered services.
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SECURITY
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We use reasonable precautions to protect our users' personal
information and to store it securely. Sensitive information
that is transmitted to us online (such as credit card number)
is encrypted and is transmitted to
Authorize.net securely.
In addition, access to all of our users' information, not just
the sensitive information mentioned above, is restricted. Only
employees who need the information to perform a specific job
(for example, a billing clerk or a customer service
representative) are granted access to personally identifiable
information.
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LINKS
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Our web sites may contain links to other sites. NHVT is not
responsible for the privacy practices or content of such other
sites. We encourage our users to be aware when they leave our
site and to read the privacy statements of each web site to
which we may link that may collect personally identifiable
information.
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NOTIFICATION and CHANGES
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If we change our privacy policy, we will post those changes
on this page so our users are aware of what information we
collect, how we use it and under which circumstances, if any,
we disclose it.
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For questions
about this privacy statement, contact:
Privacy Officer
NHVT Classified - Rentals By Owners, LLC
45 Hanover St., Suite B
Lebanon, NH 03766
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